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E-commerce · Luxury retail

Bang & Olufsen

Immersive product storytelling across storefronts in 70+ countries.

Product
Bang & Olufsen — luxury audio commerce across 70+ countries
Role
Frontend engineer, contract
Scope
Next.js with ISR, Contentful headless CMS, multi-region storefronts
Bang & Olufsen case study cover

The tension

The presentation is the product, and marketing cannot wait on a deploy to change it.

What was happening

A brand sold on craft and presentation, running storefronts in more than seventy countries, each with its own pricing, language and shipping rules.

What changed the brief

Campaign pages were engineering work. Every seasonal change queued behind a release, which is the wrong constraint for a business whose storefront is a campaign surface.

Success looked like

Marketing publishing a product story in any market without an engineer, on pages that still load fast enough to sell on.

The constraint

Rich, video-led presentation and fast global delivery pull in opposite directions, and the brand will not trade the first for the second.

70+countries served

Each with its own pricing, language and shipping rules.

The product story

Editorial freedom, without giving up the load time.

Presentation first

The product arrives as an image, not a spec.

A full-bleed motion hero carries the current product story, with the wordmark and a single action over it and nothing competing.

Bang & Olufsen — landing view
One product, one action.The campaign surface is CMS content, so this changes without a release.

Narrow first

The same story, one column.

The presentation holds at phone width, with store finder and account reachable and the imagery still doing the selling.

Bang & Olufsen — mobile view
Region resolves before paint.Pricing, language and shipping are decided server-side per market.

Composed, not coded

Marketing owns the page.

Sections are Contentful entries composed at render time, so a new campaign is an editorial change rather than an engineering ticket.

Bang & Olufsen — full page
Editorial blocks, rendered server-side.ISR keeps them fresh without rebuilding the whole site.

Walkthrough

The storefront in motion

Recorded from the live site.

The trust test

The happy path is only half the product.

A market has no localised entry

Content resolution falls back by locale rather than rendering an empty section, so an untranslated campaign degrades to the default rather than to a gap.

The hero video does not load

The product name, its line and its action are markup over the video, not baked into it, so the page still sells with the motion missing.

Consent is declined

Personalisation and analytics sit behind the consent categories, so declining changes what is measured rather than whether the storefront works.

The decisions

Three moves carried the story.

Put the campaign surface in a CMS

Contentful owns the editorial composition, so a seasonal change ships without engineering — which is what removes the release queue from the marketing calendar.

ISR rather than SSR or static

Seventy markets rebuilt on every edit is untenable, and per-request rendering wastes work on pages that change weekly. Incremental regeneration behind edge caching fits both.

Resolve market before the first byte

Price, language and shipping are settled server-side, so a visitor never sees a price correct itself after the client has worked out where they are.

What I would test next

The regeneration window is uniform across markets. Whether the fast-moving ones deserve a shorter one than the rest is worth measuring before tuning it.